Q: Are you a trading company or factory?
A: We are a professional wire ware manufacturer located in Jiangmen City, Guangdong Province, China.
Q: Where is your main market?
A: Our main market is USA/Europe/UK/Asia.
Q: What's your main customer ?
A: Our main customer is importers/distributors/wholesalers/brand manufacturers/Amazon sellers from all over the world.
Q: What's the main products of your company?
A: Our main products are all kinds of home and kitchen wire ware products. Such as dish drying rack, wire basket, pantry storage rack etc.
Q: What's the capacity monthly?
A: We can produce 50* 40HQ containers orders monthly.
Q: Do you have an E-catalog?
A: Yes, please send catalog request to info@redot-home.com
Q: Can you create a sample or produce per my own design?
A: Yes, we are skilled in OEM/ODM projects.
Q: Can I request a sample before place a bulk order?
A: Yes, please send your sample request to info@redot-home.com
Q: What's the minimum order quantity?
A: The MOQ is 1000 pcs per style regular,but it can be flexible to discuss of the first testing order.
Q: What's the product ordering process?
A: Step 1, Tell us the model, quantity, packaging requirement and payment method you need.
Step 2, Make PI to confirm order details
Step 3, Arrange the deposit after we confirm your order.
Step 4: Delivery the goods within the lead time.
Q: What's the bulk lead time?
A: It depends on the styles and quantity. The bulk lead time is about 40days of existing model. If need to create a new tooling, that the bulk lead time is 45 to 55 days.
Q: What's the payment terms?
A: We can do T/T, L/C at sight
Q: Can you ship the goods to my agent or shipping forwarder in China?
A: Yes, we can. Just tell us their contact information and we will work with them accordingly.
Q: Can you ship my goods to Amazon FBA warehouse?
A: Sure we can. Just send us the SKU label and Amazon outside carton labels
Q: Can you do DDP payment to my nominated oversea address?
A: Yes, we are familiar with DDP payment, just tell us the correct address when send inquiry.
Q: What's the loading port in FOB terms?
A: Shenzhen, Guangzhou or Jiangmen